Year: 2003
You have two sales reps calling on you one right after the other trying to sell you similar products or services. The first rep is very knowledgeable, but loses your attention as he gets bogged down in the features of his products. The other sales rep gets you involved by providing a stimulating environment that…
“We only have one life to live our life!” Fred (Mister) Rogers Translation: Every day is show time. How are you performing? Are you making the most out of each situation? Do you need to improve your skills and/or attitude in certain areas? Each day presents us with a new opportunity to start fresh and…
At this year’s Emmy Awards, it was astonishing to realize how many beloved stars passed away in the last 12 months. Stars that made us laugh such as John Ritter. Stars powerful enough to inspire us such as Bob Hope. Stars that moved us through their creative geniuses and talent such as Katharine Hepburn, Gregory…
Arnold Schwarzenegger Governor Elect- California It is very difficult to find one person who could not believe the carnival atmosphere associated with the Gray Davis recall vote. Putting all politics aside, there is another story that needs to be told. It is about Arnold Schwarzenegger, the successful body builder, entrepreneur, actor and now politician. Dan…
The East Coast is gearing up for Hurricane Isabel. Weather forcasters had started warning people about the potential deadly destruction five days in advance. Why? Clearly to help people prepare, protect their property and their families. Imagine if we did not spend this time preparing and the storm just hit out of no where like…
“Never give up your health in your quest for wealth as you WILL spend your wealth to regain your health!” Wayne Pickering- The Mango Mango Renowned Fitness Expert www.wayne-pickering.com Sign up for his free ezine on healthy eating Translation: Long term Titan success requires a healthy mind and body. After having suffered a couple of…
Salespeople hate paperwork! They look at this as simply doing reports that take away valuable selling time. Titans see this task as an opportunity to evaluate their results and prepare their activities for the next few months. One of the most challenging things a sales executive must do every month is to complete the dreaded…
Naomi and Jim Rhode- Founders- SmartHealth, Inc. Just like HP and other well documented success stories, SmartHealth, Inc. started in business over 30 years ago in the garage of its founders, Naomi and Jim Rhode. Today, it is a bustling concern grossing over $80 million and taking up thousands of square feet in several buildings.…
My biggest challenge of writing the Titan E Report every month is trying to figure out what to write. There are days when my mind is not too creative. I realize it’s hard to imagine that I too get bogged down with the issues of the day. Or, as we authors like to call it,…
The CFO and the owner of a company become dissatisfied with the blue chip vendor servicing their 401k program. They put out the word of their unhappiness and before you know it, the CFO gets a call from Mark Gajowski, a Certified Financial Planner (CFP), who is all too happy to fix their problems and…
The concept of giving your customers a variety of options of how to buy your products and services is not new, but it still remains a powerful sales tool. Let’s take a look at Disney World’s version of Option Selling. When you buy your park passes, you have several choices. First, you decide how many…
Read More“You have to exhaust yourself in practicing youth. No one understands life because they forget to live it” Maurice Bendahan Entrepreneur/Philanthropist Translation: Staying young and vibrant is crucial to one’s ability to live up to their full potential. The things that get in the way of us doing this are our limiting thoughts and a…
Read MoreOrganizations and individuals often have to make difficult decisions while walking the tightrope of success, decisions that can easily throw them off that path. For example, Dell Computer and ExxonMobil have successfully built overseas call centers in India to handle many of their support calls. The reason is quite simple. The significant savings in labor…
Read MoreJoel N. Greenberg Financial Representative- Guardian jngguardian@aol.com If you look at Joel Greenberg’s title above, it is simply understated in terms of what he really does for a living. Joel is a master at networking and being an invaluable resource to his clients. His version of cold calling is going out in the winter to…
Read MoreSo, we are entering a new year. You figure now is the time to stop smoking, lose weight, sell more, save more, smile more, be more positive, etc. Do us all a favor and stop this nonsense. The beginning of a new year is a convenient opportunity for all of us to take stock of…
Read More“I don’t want to have anybody telling me I did a good job. Any time you start thinking you’ve got this thing licked, something happens to you.” Joe Torre- Manager NY Yankees Translation: Titans don’t stop for praise. By the time they hear the praise, they are already working on moving up the ladder to…
Read MoreRecently I was sitting on a plane when a guy sitting right behind me says on his cell phone: “Listen, I shouldn’t really be saying this to you since this is really confidential and nobody is supposed to know this, so please keep it to yourself”. Hey buddy, if this is so confidential, why did…
Read MoreWhen former NY Knicks coach Jeff Van Gundy worked for Pat Riley as an assistant coach, he learned a valuable lesson from Pat. Pat told him in a performance review that you need to have 4 things to get respect and results from players; sincerity, reliability, commitment and being trustworthy. Sincerity- In order for people…
Read MoreStop trying to guess what your customers want and just ask them. Surveys are the best means available to gain a true picture of your customer’s needs, wants and expectations. Caution: Be sure your questions are clear and you truly understand your customer’s answers. Case Study: When Hertz surveyed their customers, they heard the message…
Read MoreA friend of mine was telling me how much of a B.S. artist his boss was. He was always promising things and never delivered on them. Whether it was getting something done or following through on some operational detail, there was always disappointment to follow. If a manager is leading his life this way, the…
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