Year: 2009
“There is only one boss: the customer! And he can fire everybody in the company from the chairman on down simply by spending his money elsewhere.” Sam Walton Customers don’t care what your mission statement says. They care about how you treat them. To be successful as a salesperson in today’s environment, great customer service…
Several years ago, my mother started to drive home after working late one night. Exhausted, she passed out at the wheel of her car; it jumped the curb, knocked out a light pole, and burst into flames. Two people dragged my seriously burned mother out of the car just before it blew up.
Many books have been written and seminars delivered on the development of so-called ‘closing techniques.’ Most advice on these so-called closing techniques is ludicrous. “Presto change-o,” they promise, “say this and people will magically want to buy from you!” Yet any commitments we “win” by reciting high-handed or manipulative phrases are likely to be short-lived,…
If both you and your client expect to make a profit, then you must have a strong and harmonious relationship between the two of you. Building and maintaining that relationship can take up an enormous chunk of a financial advisor’s time and effort! Here’s some advice on making that investment pay off.
Ron Karr is a professional speaker, consultant, trainer and author who specializes in helping organizations dominate their marketplace while helping individuals get closer to the people they serve. Ron’s secret is his ability to create Titans: those super-salespeople who can build lasting alliances by instantly creating highly perceived value for their customers.
Most salespeople don’t reach their ultimate level of success for one or more of the following three reasons: 1. They’re not that good. 2. They don’t sell effectively. 3. There are issues (delivery, quality, pricing, competition, etc.) outside of their sphere of influence that get in the way of their selling. I have yet to…
Yesterday I was watching CNBC report on the huge gains in the Dow and the panel was talking about how the market could spike so high even in the wake of the GM Bankruptcy News. A panelist then remarked the GM story is over. They are in bankruptcy and being reorganized. It is old news! …
This is a really good book. But it is not a book about sales tactics. If you’re looking for the 28 best closing techniques, 15 cold calling scripts or tricks to reach the decision-maker, you need to look elsewhere. Ron Karr’s book is about strategy. And the focus is on team leadership. Now you might…
On This Memorial Day, we take time to thank all those, both past and present, for their heroic efforts to protect our freedom of choice, freedom of speech and our liberty. In thinking about today, my mother comes to my mind. She fought in two wars- Lieutenant in the British Army in WWII and a commander of a battalion…
You can have some really strong traits that will make you successful in life. What you have to watch out for is that one weakness that can bring down your house of cards. Annie Duke, poker champion and contestant on The Celebrity Apprentice, is a great case study of how this can happen. Annie’s ability…
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Listening is by far the most recognized but misunderstood skill that is critical to your success in influencing others to accept your offer. This short video will provide you with a couple of tips on how you can dramatically increase your sales revenues and power of influence by listening better to the people you serve.
Read MoreDo you agree this is the biggest mistake salespeople make? Let us know your thoughts. [youtube]https://www.youtube.com/watch?v=HUi0SO_3NRk[/youtube] Tell us the biggest mistake you see salespeople making. Let’s start a great conversation! Ron Karr is the author of Lead, Sell or Get Out of the Way. Find out more about his Engaging Presentations, In-demand Consulting, Rewarding Resources…
Read MoreThe key to selling in this tough economy is the ability to create the appropriate ROI (return on investment) that will motivate a customer to say yes to your proposal. When times are tough, a higher ROI is expected and demanded by your customers. With tighter budgets, customers are demanding more in return for their…
Read MoreFifteen years ago I was sitting on a plane next to my client, Bud Howard, who was then the Vice President of Sales for Hertz Equipment Rental Corp (division of Hertz). We were in the middle of a three city tour which he hired me to keynote his national sales meetings. It was one of…
Read MoreTwo days ago I received an e-mail that floored me. It was from a manager at a local Cheesecake Factory who remembered my visit to her restaurant in 2005. Here is a quote from her e-mail— Back in ’05 I met you at the Cheesecake Factory where I worked. I was a manager there and I…
Read MoreToday I had breakfast with a CEO in between positions. He recently resigned from a company he helped turned around and take to the next level. Looking for a different opportunity, he decided it was time to move on. What struck me during our conversation were the beliefs that drive his actions professionally. As a…
Read MoreCompanies and individuals have done the cost cutting. Jobs have been eliminated. Dealerships have been closed. Costs have been slashed. All this has done is help people weather the economic slump. Getting out of the slump is a different story. The only way out is by selling something.
Read MoreBeyond the challenge of establishing an applicant’s values and interaction style – topics we’ve examined in previous articles — there remains, for hiring managers, the key issue of whether or not a given candidate has the skills to sell as a true superstar, what I call a Titan. If there is a skills mismatch —…
Read MoreIn our first article on hiring, we looked at the sales candidate’s value system and will to succeed. Now it’s time to gain an appreciation of how he or she is likely to go about selling. There are many models used for classifying behavior in this area; the model we will be referring to here…
Read MoreHiring salespeople who are motivated and energetic to begin with is essential. You shouldn’t rely on others to breathe life into a hire — the hire must be “alive” from the get-go! Many organizations miss the boat when it comes to recruiting salespeople. Too many hiring officials either do not know what they want, know…
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