Month: July 2019
Everyone dreads calling a customer to say they can’t deliver what they want when they want. Who wants to deliver news like that? No one does, and that’s where the trouble really starts. The worst mistake people make in business is not communicating the bad news. When you avoid the pain of giving someone a heads…
Everyone dreads calling a customer to say they can’t deliver what they want when they want. Who wants to deliver news like that? No one does, and that’s where the trouble really starts. The worst mistake people make in business is not communicating the bad news. When you avoid the pain of giving someone a heads…
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