A proven strategy to exceed customer expectations

Published on October 14, 2022

Happy and satisfied clients or customers that’ll stick with you over the long term are the ultimate goal for any business. The tricky part, however, is that customer needs and expectations have evolved over time. In fact, in a survey by Salesforce, 76% of customers said “it’s easier than ever to take their business elsewhere—switching from brand to brand to find an experience that matches their expectations.” So what can you do to meet or exceed your customers’ expectations? Find out in this video training.


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