Communication Skills

Have You Addressed The Big Elephant In The Room?

By John Lusher | September 5, 2024 |

When was the last time you truly listened to a captain’s welcome announcement on a plane? Last week, flying from New York to Florida, Captain Ian Wallace of @United Airlines came out of the cockpit before the doors closed. He grabbed the intercom and filled the aisle with his hulking presence. Looking directly at us,…

Removing Emotion to Solve Problems

By John Lusher | May 5, 2022 |

Communication is the heart of leadership. Throughout history, any business success or failure can be traced to this particular skill – the ability to communicate effectively with an audience. But what can you do whenever negative emotions get involved and a breakdown in communication happens? Watch today’s video training to discover one effective way to…

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Have You Addressed The Big Elephant In The Room?

By John Lusher / September 5, 2024 /

When was the last time you truly listened to a captain’s welcome announcement on a plane? Last week, flying from New York to Florida, Captain Ian Wallace of @United Airlines came out of the cockpit before the doors closed. He grabbed the intercom and filled the aisle with his hulking presence. Looking directly at us,…

Removing Emotion to Solve Problems

By John Lusher / May 5, 2022 /

Communication is the heart of leadership. Throughout history, any business success or failure can be traced to this particular skill – the ability to communicate effectively with an audience. But what can you do whenever negative emotions get involved and a breakdown in communication happens? Watch today’s video training to discover one effective way to…