Velocity Mindset
Featuring Scott McKain, Expert on the Ultimate Customer Experience® and Author of “Ten Best” Biz Book (Forbes) Leadership storytelling plays a big role when it comes to driving customer or employee loyalty and engagement. You might have a sales goal that you want your team to hit or a particular mission for them to buy…
Every industry has a small set of high achievers. They are people you know and admire, including business leaders and other talented individuals. But there is an even smaller subset of people that exists within that group — the ultra-high achievers. These are the most exceptional individuals whose performances leave us shaking our heads in…
Multitasking seems like a great way to accomplish a lot in less time. But neuro-science research shows that there is really no true multitasking. In fact, multitasking can reduce productivity by as much as 40%, some researchers suggest. So what is it that makes multitasking such a productivity killer? Find out in this video training.…
Featuring Bob Chapman, Chairman and CEO of Barry-Wehmiller Companies, Inc Named the #3 CEO in the world by Inc. magazine, Bob Chapman has transformed Barry-Wehmiller from a struggling business into a thriving operation with $3 billion in revenue. Watch this fragment from his recent Velocity Mindset® interview for the three transformative revelations he had that enabled him to…
Focus and deep work are key when it comes to achieving success in business and life. In fact, a study by Potential Project concluded that staying focused enables managers and leaders to rise faster and higher in the ranks at work. Other studies reveal that high levels of focus make people feel more balanced and…
Happy and satisfied clients or customers that’ll stick with you over the long term are the ultimate goal for any business. The tricky part, however, is that customer needs and expectations have evolved over time. In fact, in a survey by Salesforce, 76% of customers said “it’s easier than ever to take their business elsewhere—switching from brand…
Featuring Dr. Nido Qubein, President of High Point University You’ve heard it again and again: Everyone needs a mentor. The right mentor can help you gain confidence, develop new skills and set you up for success by showing how to get to where you want to be. But what exactly makes for great mentorship?…
When I am brought into organizations, CEOs often ask me: “How can I make my people more accountable to the organization?” And the answer is: you can’t. There is no such thing as accountability to an organization. But people can be accountable to their own promises. Watch this video for a simple, yet powerful strategy…
Featuring Jay Baer, New York Times best-selling author of YOUtility If you’re wondering how to make your products or services seem more exciting and win attention online, you must ask: “How can we help?” In his book, Youtility, my guest and New York Times bestselling author Jay Baer offers a new approach: marketing that is truly,…
In order to have true Velocity, speed is not enough – you need speed with direction. Just like an airplane pilot needs a destination to fly his plane, a CEO or a sales executive needs to be able to set the right goal before going into a meeting in order to succeed. So how do…
Do you know that sometimes you have to go slow to go fast? Recently, I installed a new productivity software program. And like many of you, I figured I knew immediately what I had to do, so I didn’t bother reading the instructions. After two painful hours of trying to get the software to work…
Read More
As we’ve all seen for the last year or two, there’s been a lot of shoplifting. A pack of thieves breaking into stores, stealing massive amounts of merchandise, and leaving before the cops come. If they’re caught, they’re back on the streets in a couple of minutes. Shoplifting has gotten to such a high degree…
Read More
When I think of sales success, I think of a Banyan tree. Look at this tree. It is so magnificent. But look at the integrated network of roots. It’s amazing how it grows. Now, here’s what’s special about a Banyan tree. It’s not like normal trees that have one trunk coming down, and it’s not…
Read More
I want you to meet Alex. Alex is a van driver who picked me and a few of my colleagues up from the hotel in Albuquerque this weekend to take us to the airport. It was a seven-minute ride. During the ride, Alex asked us if we had traveled to many different cities and ordered…
Read More
If you truly want to keep your competitors out of your accounts, you must become part of the inner woven fabric of your client’s organization. Consider that loose piece of thread sticking out of the bottom of your sweater, and you start pulling it. All of a sudden, you inadvertently pull apart the entire sweater.…
Read More
A few years ago, I was taking a self-improvement course in New York City with a good friend of mine. After the program, we returned to my condo in Fort Lee, New Jersey, on the 10th floor. Now, my friend is an accomplished pilot. He flew overseas commercially for a major airline and was a…
Read More
A few years ago, I was meeting with Steve Forbes in the Forbes building in his private library. The meeting was to discuss the presentation he was about to give to the National Speakers Association that I was president of. Rather, it was to get him to agree to give that presentation. What struck me in…
Read More
This past Sunday, we had a great Super Bowl with an overtime win—the San Francisco 49ers against the Kansas City Chiefs. Both teams had two different styles of quarterbacks. One of the reasons both teams made it to the Super Bowl was because their head coaches leveraged each quarterback’s strengths. Coach Andy Reid, with the…
Read More
Do you know how to reframe your argument to move forward? Reframing is a cognitive technique used both in psychology and communications to shift your viewpoint as to how you see the problem so that you can see it correctly. Hertz reframed the situation a while back when they surveyed their top renters. The biggest…
Read More
In 2006, I collaborated on a negotiation book with famed negotiator, Herb Cohen. Herb has a saying that negotiation is a game, a game that both sides want to win. Yet, most people lose velocity in their efforts to negotiate a deal because they are married to getting the deal exactly the way they want…
Read More