One Step at a Time!

Your new year's resolutions are made and you are carrying them out as we speak. Right? If you are like most people, your intentions are solid but your actions are sometimes not enough. The trouble with New Years Resolutions or any goal is that we tend to think of them in totality rather than bite size chunks. The secret to achieving goals is to break the enormous task into smaller actions that don't threaten or scare you. If each action...

Cheryl Edwards

Cheryl Edwards - Director of Medical Education Charlie Roth, M.S. Director of Training & Education Wright Medical Technology, Inc Remember the last sales meeting you attended? You just had to show up and the event went on without a hitch. Meetings started on time. The accommodations were just right. The audio visual worked. The meals tasted good. The awards were delivered to the deserving winners. The speakers were great and delivered quality programs. And the list keeps going on and...

Muhammad Ali

"The man who has no imagination has no wings." -Muhammad Ali TRANSLATION: Titans excel because they first visualize their success, then they believe in their success, and then they create their success.

Muriel Strode

"Do not follow where the path may lead. Go instead where there is no path and leave a trail." -Muriel Strode TRANSLATION: In life, there are followers and leaders. Titans are leaders!

Rejuvenating an Organization!

The start of a new year brings us all a sense of renewal and hope. But do you really have to wait to the start of a new year to be rejuvenated? Cells in our bodies are constantly dying off and new cells are born. Organizations too must act in a state of constant rebirth in order to stay on top of the competitive ladder. Jack Welch, former CEO of GE, claims in his book “Jack” that every year GE...

Bernie Mangano

Bernie Mangano N.E. Regional Director Information Mapping Inc. At this time of year we all look back on what we have achieved. In Bernie Mangano's case, looking back over the last 4 years, his team has achieved a whopping sales increase of 342% for the region! Bernie accomplished this phenomenal result through both his leadership skills and sales philosophy. In terms of sales philosophy, Bernie says: “My team particularly focuses on the companies' (our customers) key business goals and objectives....

Great Expectations!

Are you afraid to make the call because you think the customer won't buy your product? Guess what, you're right! Do yourself a favor, stay home and don't make the call because the customer won't buy from you. Why? If you really don't think you are going to succeed, your actions will support that outcome. In order to succeed, it is imperative to operate from the mindset that you will succeed with the outcome you are after. Only then will...

Whose Call Is It?

Recently I stopped into a cellular store to inquire about a new hands free-system for the car. The salesperson is paid on commission. After checking to see if the item is in stock, the salesperson informed me it wasn't and suggested I call back in a few days to see if it is in. Do you really think I am going to take the responsibility and time to call her back? As a customer, it is easier to go into another...

Will You Please Leave?!

“Will you please leave” are the words Brian Billick, head coach of the World champion Baltimore Ravens, once used in asking two ladies to leave the practice field. It turned out the two ladies were actually mothers of the two players they were speaking to. Coach Billick did eventually apologize to the two women, but this story has lived on famously in the organization, emphasizing that there should be no distractions in practice. Coach Billick often refers to the idea...