Gary Nelsen – Agfa Corp

Gary Nelsen: Western Zone Sales Manager, Medical Imaging- Agfa Corp Imagine a team of sales executives who unanimously claim that their manager is the best manager they ever had. He goes out of his way to solve their problems and free them as much as possible to go out and do what they are hired to do---sell. Now add to this picture the manager, who claims that his account executives are his customers. His role is to serve them and...

Peter Lewis- CEO of Progressive Insurance

What do you think fueled Progressive's growth from $3.4 Billion in 1996 to over $6.1 Billion last year? Answer: Technology. Imagine you just had a car accident (hopefully you won't, but go along with me on this one) and before the police and tow trucks reach the scene, your Progressive claims adjuster shows up, counsels you on who to call, checks into websites of service shops, looks at your contract and gives you the claims payment on the spot. How...