Month: October 2017
We all want success, and we may even expect it in some way, but not everyone attends to the details and habits that build a successful outlook. This morning I walked into the lobby of the Residence Inn where I am staying in Winston-Salem and witnessed a surprising scene—the entire hotel staff was going through…
Loyalty is a valuable commodity. First and foremost, of course, our loyal and valued customers buy from us, and better yet, they come back, again and again. But they also tend to sell us in a way that we can never sell ourselves. As a Sales and Leadership expert, but also as a customer, I have seen that loyalty…
We rarely think about it or recognize it, but we all operate with something known as “normal strategies by default,” those ingrained strategies we have used all our lives to help us get to where we are today. As salespeople, some of those strategies are geared toward protecting us from rejection. Yet when those strategies…
We all want success, and we may even expect it in some way, but not everyone attends to the details and habits that build a successful outlook. This morning I walked into the lobby of the Residence Inn where I am staying in Winston-Salem and witnessed a surprising scene—the entire hotel staff was going through…
Read MoreLoyalty is a valuable commodity. First and foremost, of course, our loyal and valued customers buy from us, and better yet, they come back, again and again. But they also tend to sell us in a way that we can never sell ourselves. As a Sales and Leadership expert, but also as a customer, I have seen that loyalty…
Read MoreWe rarely think about it or recognize it, but we all operate with something known as “normal strategies by default,” those ingrained strategies we have used all our lives to help us get to where we are today. As salespeople, some of those strategies are geared toward protecting us from rejection. Yet when those strategies…
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