Success
Anne Hathaway in her acceptance speech for the Golden Globe Award she won for her role in Les Miserables said; “Thank you for this blunt object which I will forever use as a weapon against self doubt”. What a quote! It just goes to show you that…
Imagine having the guts to go on a limb and buy the old Yankee Stadium so you can have the privilege of taking it down piece by piece and selling it piece by piece. You think you would make money doing this? This is what Brandon Steiner, founder and CEO of Steiner Sports Marketing did.…
Friday night Johan Santana threw the first no-hitter for the New York Mets in the 51 year history of the club. Santana, the Mets Ace, was out all of last year recuperating from arm surgery. During this gem of a game, Santana’s pitch count was rising. Normally, a manager does not want to see a…
Two days ago I received an e-mail that floored me. It was from a manager at a local Cheesecake Factory who remembered my visit to her restaurant in 2005. Here is a quote from her e-mail— Back in ’05 I met you at the Cheesecake Factory where I worked. I was a manager there and I…
“There is only one boss: the customer! And he can fire everybody in the company from the chairman on down simply by spending his money elsewhere.” Sam Walton Customers don’t care what your mission statement says. They care about how you treat them. To be successful as a salesperson in today’s environment, great customer service…
Ron Karr is a professional speaker, consultant, trainer and author who specializes in helping organizations dominate their marketplace while helping individuals get closer to the people they serve. Ron’s secret is his ability to create Titans: those super-salespeople who can build lasting alliances by instantly creating highly perceived value for their customers.
Yesterday I was watching CNBC report on the huge gains in the Dow and the panel was talking about how the market could spike so high even in the wake of the GM Bankruptcy News. A panelist then remarked the GM story is over. They are in bankruptcy and being reorganized. It is old news! …
At the beginning of this school year, my daughter Amanda entered 2nd Grade. Every week, they would take a spelling test which consisted of three parts: The current week’s words, bonus words (which were harder) and special sentences. Children were not required to do the bonus words, only if they wanted extra credit. For the…
“RISK- A ship in the harbor is safe—-but that’s not what ships were made for.” Unknown Source Translation: What risks are you willing to take to get out of your comfort zone and achieve greater results in 2001?
Slap me silly! I never thought in a million years I would refer to the Survivor show in my E Reports. But this is too good to pass up. Richard Hatch, the $1 Million winner, stated “I think I managed to win by planning early, and by early, I mean before I get there…. There…
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In today’s world, the pressure to quickly deliver innovative solutions can sometimes lead to unintended consequences. Just ask Boeing. Its recent spate of mishaps is causing it a lot of problems. From increased regulatory pressures to safety concerns to customers, fliers, like me, worrying whether or not the Boeing plane they’re on is actually going to get…
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As we’ve all seen for the last year or two, there’s been a lot of shoplifting. A pack of thieves breaking into stores, stealing massive amounts of merchandise, and leaving before the cops come. If they’re caught, they’re back on the streets in a couple of minutes. Shoplifting has gotten to such a high degree…
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I want you to meet Alex. Alex is a van driver who picked me and a few of my colleagues up from the hotel in Albuquerque this weekend to take us to the airport. It was a seven-minute ride. During the ride, Alex asked us if we had traveled to many different cities and ordered…
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If you truly want to keep your competitors out of your accounts, you must become part of the inner woven fabric of your client’s organization. Consider that loose piece of thread sticking out of the bottom of your sweater, and you start pulling it. All of a sudden, you inadvertently pull apart the entire sweater.…
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A few years ago, I was taking a self-improvement course in New York City with a good friend of mine. After the program, we returned to my condo in Fort Lee, New Jersey, on the 10th floor. Now, my friend is an accomplished pilot. He flew overseas commercially for a major airline and was a…
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This past Sunday, we had a great Super Bowl with an overtime win—the San Francisco 49ers against the Kansas City Chiefs. Both teams had two different styles of quarterbacks. One of the reasons both teams made it to the Super Bowl was because their head coaches leveraged each quarterback’s strengths. Coach Andy Reid, with the…
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In 2006, I collaborated on a negotiation book with famed negotiator, Herb Cohen. Herb has a saying that negotiation is a game, a game that both sides want to win. Yet, most people lose velocity in their efforts to negotiate a deal because they are married to getting the deal exactly the way they want…
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25 years ago, when I started my speaking and consulting business, I started my first office in an executive suite. I met this person who worked for a computer company and we developed a friendship. Every morning we’d come to work, we would meet in the kitchen, and we’d have our morning coffee. We would…
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Now that we have started 2024, and we’re looking at our New Year’s resolutions, the question is, “How do we execute them?” Here’s what I want you to think about: If you have more than one New Year’s resolution, and you’re trying to work on more than one at a time, that is a problem. This…
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So, what’s all this talk about mindset? Mindset is so important because it dictates what your actions will be. Mindset is everything about your state of being. It’s about your skill sets, it’s about your belief system. It’s about how you see the world. That state of being leads to the decisions that you make.…
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