business
In today’s world, the pressure to quickly deliver innovative solutions can sometimes lead to unintended consequences. Just ask Boeing. Its recent spate of mishaps is causing it a lot of problems. From increased regulatory pressures to safety concerns to customers, fliers, like me, worrying whether or not the Boeing plane they’re on is actually going to get…
Thinking big does indeed positively impact your Velocity but it also involves taking some risks. Let me give you an example. In the mid-80s, Apple came out with a new PC. It was called the Apple II. Around the same time, IBM, which was making most of its money on mainframes, recognized an upcoming threat.…
In the early ‘90s, I trademarked the phrase “The Question Man™.” I believed then, as I believe now, that the answers to your success lie in the questions that you ask. At that time, I had a great client, Hertz Equipment Rental, that rented backhoes. It was a division of Hertz Rental Car Corporation. The VP of Sales was…
Bed Bath and Beyond has announced its bankruptcy and closure of all stores. As we bid farewell to those iconic blue 20% discount coupons, let’s take a moment to learn from their downfall. #VelocityMindset #bedbathandbeyond #stayrelevant #adapt
Last week’s collapse of Silicon Valley Bank, one of the leading lenders in the start-up ecosystem, sent shockwaves through the industry and certainly got everyone’s attention. But what was the real reason behind so many people feeling the negative impacts? The answer is simple: a lack of diversification. In this week’s video training, I delve…
In most companies, if a customer has a problem, the business will do what it takes to make that customer happy. That’s a good thing, right? But there is one thing they don’t do. In this video, Ultimate Customer Experience Expert® Scott McKain reveals why not being willing to be negative enough can hurt your business. …
How do you help your organization stand out from the competition and engage your customers in today’s hyper-competitive, globally connected world? My guest and Ultimate Customer Experience® Expert Scott McKain wrote a book on the 4 corner stones of distinction and shared his wisdom on the recent episode of The Velocity Mindset® show. #VelocityMindset #leadership #SalesLeadership…
Everyone has their own desires and wants, but the question is: What keeps you from doing what you want to do? Whether in business or personal lives, we often get stopped from doing what we want by the reasons why we can’t. In this video, I share a simple trick that will allow you to…
Is guilt driving your business decisions? We all have some degree of guilt. This emotion is often conditioned from childhood when parents or teachers used it to discipline us. However, as adults, we don’t need guilt to regulate our decisions. In fact, this emotion is neither useful, nor healthy. All it does is strip Velocity away from our…
When demand is down, businesses usually resort to having a sale, thinking that the lower price will save the day for them. But how does that work? Let’s look at the numbers. #VelocityMindset #leadership #sales #SalesLeadership #SalesTraining #SalesTip #sale #business
As a leader, it’s easy to assume you don’t follow the herd mentality and make your own decisions. But in reality, it’s a lot harder to actually do it. To succeed, you need to be equipped with the right tools to avoid knee-jerk reactions and do what benefits you and your business, not what others…
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Knowing who your ideal customer or client is will allow you to create a story that differentiates you from everyone else playing in a similar space. Watch this video training to see how one entrepreneur differentiates himself from the rest of the competition in a highly competitive industry – all possible because he knows who…
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How much more business would you do this year and how much more money would you make, if you reduced your sales cycle from five calls to three? In this week’s video training I reveal how a client of mine – a well-known financial services company – did just that by making one simple adjustment…
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Supply chains throughout the entire world are greatly disrupted because of the pandemic. Companies cannot get their goods and products in time, and therefore they cannot deliver to their customers who are placing orders. That is a big problem. Yet, there is a way to gain Velocity with your customers even when you can’t deliver. Watch…
Read MoreThe rapidly growing need to keep a business secure while fueling its growth is the essence of why cybersecurity has become a business decision. Statistics show it’s typically under six months that a business will be able to stay open after a major data breach. So what cybersecurity strategies can you adopt to protect your…
Read MoreHow do you get your customers’ attention post COVID-19? How do you get them to listen, when they themselves are in the midst of the crisis? As you reopen and rebuild your business in the new economy, engaging your customers is a critical component to rising from the slumber of COVID-19. The good news is…
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Sales and leadership have taught me a great deal about relationships, and so have those of you who have been on this journey with me over the years. We have worked together and grown together, and you have allowed me to develop as a consultant, speaker, and writer. That is why I am so excited…
Read MoreTo provide you with most useful sales information possible, each week we will feature the top sales articles from the previous week. ARTICLE #1: Do you realize that one of the best ways to sell me is to not sell? People do not want to be sold! When we say people hate to be sold,…
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