leadership speaker
What would life be like if you truly felt rejection as being a gift? It would dramatically improve your lifestyle and success. Why? Because rejection forces us to see what we are doing wrong and make adjustments to get better results. Consider rejection as being a measuring stick. It merely is a signal that our…
Yesterday I walked into the hardware store to buy something and as I was standing on line at the checkout counter, I noticed how the clocks for sale hanging on the wall were all set to the time of 10:10am. I was amazed they all had the same time and asked the clerk how that…
Ever have to write a proposal and get stuck with the enormity of the situation, especially when your head is not into it? Or, do you shy away from prospecting because it simply is not something you cherish to do and therefore you procrastinate to avoid this distasteful activity? Brian Tracy in his book Eat…
If you really want to sell more in less time, stop wasting your time on writing proposals that are unqualified and unnecessary. A proposal should be a summary of the agreed upon issues that need to be resolved with proposed deliverables and investment figures. Understand the key words here are AGREED UPON. How much time does…
With Spring finally here, professionals are dusting off their clubs. Did you know, the game of golf provides a lesson on how all of us can become more successful? In golf, the person with the lowest score wins. While you are competing with others, your performance is all that counts as compared to other sports. …
Discovering Golden Opportunities is all about listening for the hidden messages and signs in life. Check out the video below and then comment on examples you can provide on how you achieved greater success from finding the hidden messages and signs. How many golden opportunities are you missing because you do not see the hidden…
The most powerful word you can use to influence others is the word CONTEXT. Context is not the word you should be using, but rather the strategy on how to influence others. What you have to say is not powerful. The power comes from positioning your ideas and offers in the CONTEXT of what’s important…
Are you trying to make a sale because you need to? Are you trying to get a job because you need to? Are you trying to get your boss, friends, colleagues, students or anyone to do something because you need them to? If you answered yes to any of the above questions you are trying…
Are you dealing with declining sales revenues? Do you want to achieve customer growth? Do you want to improve your sales prospecting? Do you want to become more influential? Do you want customers to accept your pricing? If you answered yes to any of the above questions, then you need to get clear on the…
In building your business, whether you are a sales person, CEO, VP Sales, Entrepreneur, Provider of Professional, etc, you have two options. A) Start from scratch and spend lots to time and money in achieving your results, or B) Acquire the knowledge you need by learning from the mistakes of others and using proven techniques…
Let’s face facts. Steve Jobs was a genius when it came to developing the Apple Store. It is an experience just going into one of the Apple Stores regardless if you buy anything. Besides dazzling displays of their products on tables throughout the stores, they use their own products to move the sales process along…
Read MoreMy driver of 15 years was taking me to the airport today and he asked me a question: “The place I was living in I have to move out of because they are selling the building. I really felt comfortable and I fear I won’t be as comfortable in a new place. I do not…
Read MoreIn the movie The Blind Side, Sandra Bulllock plays the part of a wealthy woman who takes in a homeless young man (Michael Oher) who goes on to become an NFL Star. In the movie, Michael tries out for the high school football team and struggles a great deal. Michael is a young man in…
Read MoreSix years ago I was in a Cheesecake factory with my daughter having dinner. I was so impressed with the service I asked the manager for her card and told her I would send a signed copy of a book I wrote, The Complete Idiots Guide To Great Customer Service. Last year, five years since…
Read MoreRemember the show Columbo that featured a detective (Robert Falk) who was very successful by using his vulnerability? When he had an inkling of who the guilty party was, he would speak to them and then say something like “forgive me, but I am not that smart a man and I really don’t understand how…
Read MoreWhen I was a top producer for Simplex’s Time Recorder Computer Systems division, I remember one day coming back to the office on a Monday afternoon after closing a huge order. Feeling full of myself, I walked into my manager’s office to gloat and she immediately put me into my place by asking what deal…
Read MoreIf you are a leader or a sales professional, consider that validation is an extremely powerful tool for getting your point of view accepted. I have learned in working with CEO’s that they value validation of current strategies as much as suggestions of what they could do better. You want to position yourself as a…
Read MoreWhen I wrote the book The Complete Idiots Guide to Great Customer Service in 1998, we interviewed the Vice President of Hertz Reservations who shared this story with me. Hertz did a survey of their top customers and found out that they were highly dissatisfied with how long it took to return their cars and…
Read MoreThe Life Science Leader writes about how Leaders Don’t Puke. Rather, they lead by vision and find out what’s important to people before they start trying to influence them. Life Science Leader talks about how the best organizations teach all of their employees to lead, from the CEO on down. To read more, click here …
Read MoreA sales trainer calls me up for help. Her husband was laid off in the recession and finally found a job at ½ his former salary. They sell their house to downsize and cut expenses. The sales trainer is now trying to re-establish her business and finds it tough getting new clients. With emotions running…
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