Leadership
Do you know that sometimes you have to go slow to go fast? Recently, I installed a new productivity software program. And like many of you, I figured I knew immediately what I had to do, so I didn’t bother reading the instructions. After two painful hours of trying to get the software to work…
This past Sunday, we had a great Super Bowl with an overtime win—the San Francisco 49ers against the Kansas City Chiefs. Both teams had two different styles of quarterbacks. One of the reasons both teams made it to the Super Bowl was because their head coaches leveraged each quarterback’s strengths. Coach Andy Reid, with the…
So how can you enhance the customer experience while at the same time increasing your own Velocity? You may have read this week that Starbucks is investing billions of dollars to cut down customer wait times by 55 seconds. Their solution? The new syrup machine. With it, baristas can simply press a button to access milk and…
Imagine being 14 years old, diagnosed with a condition causing immense pain and grief. That’s what happened to me when I was 14. It was a speech impediment, preventing me from pronouncing the letter “R.” It was so painful and led to a lot of ridicule in my life. In fact, they called this impediment…
Think about alignment for a second. What is the opposite word of alignment? It is resistance. And you can easily see that if you have resistance, Velocity is affected. Let’s talk about resistance. Imagine you’re on an airplane, cruising, when suddenly you encounter strong headwinds. What happens to your velocity towards the destination? It’s impeded,…
What would the world be like if everyone acted like a leader, not a victim of circumstances? Finally, a practical guide that conquers the minds and hearts of leaders around the world! Grab your copy of The Velocity Mindset® book on Amazon: https://bit.ly/TheVelocityMindset #VelocityMindset #mindset #leadership #sales
So what’s stopping you from doing what you really want to do? During a recent coaching call with a client, I posed the question, “Where are you in life today, and where do you see yourself in five years? What does that vision look like to you?” The person shared that he didn’t want to…
Everyone’s buzzing about AI, and guess what? You’re experiencing its magic firsthand through this Avatar presentation! It’s fascinating that all I had to do was write a script and upload it – and here he is, bringing my words to life. You may be asking: “So how can something like this help ME?” Let’s suppose you are…
So what is your goal for the communication you’re about to make? When I coach CEOs or sales executives, I ask them: “What’s your goal for the call?” Often, they have the wrong goal in mind, which leads them to wrong actions that don’t deliver the results that they want. More importantly, it strips them of…
In the ever-evolving landscape of business, truly understanding our market’s needs is paramount. It’s not just about hearing what they have to say, but actively listening to their voices. But what does listening really mean? Discover the true essence of listening in this video. #MarketResearch #VelocityMindset #sales #leadership
There are certain phrases you have heard in your life that have stuck in the forefront of your consciousness. One such phrase for me is “Staying In Communication”. It is a phrase that a colleague Paul Dominguez has drilled into my mind over and over again. Communication is the single, most important attribute one can…
Read MoreOkay, here is another golf anecdote. For all you non-golfers, I promise to make this relevant to your sales success. Golfer Phil Mickelson fired his long time coach last weekend. Yesterday, Mickelson won the US Players Championship. Phil will be the first one to tell you he got a lot out of his old coach,…
Read MoreOn April 14th, 1978, Bernie Marcus, CEO of the Handy Dan Home Improvement Center, was fired! Stunned by this unsuspecting blow, he thought about suing his former company. A friend of his, Sol Price, founder of Price Club, asked him if he really wanted to spend his life in litigation or let go of the…
Read MoreIn 2004, we have had the opportunity of working with highly successful sales executives on a long term basis. During this work, and from findings we have uncovered in previous engagements, we have identified a set of key traits sales executives must possess in order to achieve extraordinary success. For some, these traits come naturally.…
Read MoreAs a leader, you set the direction for your team, company and customer. You set expectations and provide the tools for meeting them. If you don’t have the right tools, watch out. The damage from falling short of expectations will be far worse than not getting the business to begin with. Here is an example.…
Read MoreTragically, we sometimes realize the valuable contributions of others in death vs. life. On Monday, April 19th, 2004, James R. Cantalupo, CEO of McDonald’s, died of a massive heart attack just before the opening of the annual McDonald’s convention in Orlando, FL. Mr. Cantalupo came out of retirement in January 2003 after McDonald’s posted its…
Read MoreAs a leader, you must help develop the strategy of how you are going to attack your market. People are too often consumed with what their competition is doing. It’s one thing to take your competition into account. It’s quite another thing to try and emulate your competition. If your competition has gained the high…
Read MoreJerry Jones, owner, president and GM of the Dallas Cowboys, is one of those people who you either lover or hate. There is no middle ground. The fans of Dallas despised him when he came to town on his high horse and quickly fired Tom Landry, the only coach the franchise has ever known. Yet,…
Read MoreOrganizations and individuals often have to make difficult decisions while walking the tightrope of success, decisions that can easily throw them off that path. For example, Dell Computer and ExxonMobil have successfully built overseas call centers in India to handle many of their support calls. The reason is quite simple. The significant savings in labor…
Read MoreWhen former NY Knicks coach Jeff Van Gundy worked for Pat Riley as an assistant coach, he learned a valuable lesson from Pat. Pat told him in a performance review that you need to have 4 things to get respect and results from players; sincerity, reliability, commitment and being trustworthy. Sincerity- In order for people…
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